Then out of nowhere, it just started acting up on me. I can’t use my magic keyboard unless the onscreen keyboard is toggled. You can imagine how annoying it is to try to work and navigate around your screen with a big digital keyboard in the way.
But what really drove this review was that, as of recent, it randomly logs me out multiple times throughout the day.
When this happens, it won’t notify me, the only way I know is because the app will start glitching and won’t allow me to click or type anything at all. This obviously is extremely disruptive to my work since I have to log in again every time with a 2-step verification. But as of today, regardless if I’m logged in, the keyboard will not type at all. Keep in mind, my trackpad works just fine, but it doesn’t allow me to actually type. The pop up box for the word suggestions is picking up the letters I enter, but they are not displaying on the virtual desktop. You can see the type tool blinking as it usually does when you’re typing in a Word docs, for example, but no words actually populate. Used to be really good, latest update don‘t recognize external display resolution properly anymore Each time I’ve reached out to Citrix, they tell me they can’t help. I used to love this App, however since the last few updates there is a bug/ problem with recognizing external screen resolutions properly leading to a highly skewed picture output on an external monitor when mirroring from an iPad. I‘m sharing this here as a part of my review as unfortunately Citrix makes it impossible for an end user to get help or raise a ticket for this App on their homepage and are always referring you to the IT support from your own company who is administering the system for you. Unfortunately they cannot help with a problem like this which seems to be a bug introduced with one of the latest updates (worked perfectly before).
So please dear Citrix developer, if you read this give end users the opportunity to share feedback with you or report a problem and pleas fix this issue as otherwise this becomes very annoying to use. I will defiantly give you 5 stars for this App once the issue is fixed.
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